RExingIT
Well-known member
My occasional use charge just failed. Haven't installed a lvl 2 yet so I've been using the OUC.
I've had the vehicle for around 3 weeks now. I plugged it in last Friday night at 50% battery level expecting to wake up Saturday with a full charge but the vehicle hadn't charged at all. I looked at the charger and the 2 red lights were flashing. I disconnected it from my vehicle. I then unplugged the OUC from the wall and plugged it back in after a few seconds. It made a loud buzzing noise and the bottom 2 red lights came back on. I immediately unplugged it.
My next step was to call my dealer. They said that they won't order a new OUC under warranty until I bring the vehicle in so they can run a scan. Is this typical? There are no error lights or diagnostic warnings. I took it to a local public charging spot and it charges just fine there. The dealer won't have a loaner vehicle for me until Monday.
Thoughts?
I've had the vehicle for around 3 weeks now. I plugged it in last Friday night at 50% battery level expecting to wake up Saturday with a full charge but the vehicle hadn't charged at all. I looked at the charger and the 2 red lights were flashing. I disconnected it from my vehicle. I then unplugged the OUC from the wall and plugged it back in after a few seconds. It made a loud buzzing noise and the bottom 2 red lights came back on. I immediately unplugged it.
My next step was to call my dealer. They said that they won't order a new OUC under warranty until I bring the vehicle in so they can run a scan. Is this typical? There are no error lights or diagnostic warnings. I took it to a local public charging spot and it charges just fine there. The dealer won't have a loaner vehicle for me until Monday.
Thoughts?