merkurmaniac
Posts: 9
Joined: Sun Oct 15, 2017 11:11 am

Charge door no longer locking and unable to CCS charge now

Tue Feb 27, 2018 1:56 pm

SO I had a problem one night where it appears my clipper creek had some issue in the middle of the night. The car didn't charge, and gave a "Charge Error, go see dealer" or somesuch. It was a real pain, as the charge door did NOT want to unlock. I rebooted the charger, started and shut off the car tons of times, and was unable to unplug to leave. Finally, I resorted to the cheesy blue plastic unlock cable pull.

To my knowledge, it has not locked since. I don't care if it locks in my driveway, I just have not noticed that I was unable to unplug, because the charge door was locked anytime since, which I do recall happening prior to that one "failed charge event."

So, I am just putting on the miles and smiling along, until I decided to try and CCS again. This time, the charger was unable to lock the charge door, and therefore didn't pass the high voltage charge. I charged at the lvl 2 instead, and could just unplug as I walked up to the partially charged , in progress charge session after I ate lunch.... The good people at EVgo blamed it on "oh, there is a problem on our end, I'll notify the technician." I am not so fast to agree.

Anyone else have this happen ?

Richard
2015 I3 Rex SIlver
Giga, tech, parking, harmon Kardon
Sugar Land, TX
about 19,000 miles.
Driven 4,000 miles and have used less than 4 gals.

alohart
Posts: 1504
Joined: Sat Nov 01, 2014 7:36 pm
Location: Honolulu, HI

Re: Charge door no longer locking and unable to CCS charge now

Tue Feb 27, 2018 3:44 pm

I'm not clear whether your charge port door or the AC Level 1 or 2 EVSE and DC charger plug won't lock. It sounds like the plug won't lock, not the door itself. If so, the car's charge port locking pin might not be working. Unfortunately, this has been a problem reported by a number of i3 owners. A simple fix has been to enlarge the hole through which this locking pin passes which fixes a binding locking pin. The more expensive fix has been to replace the locking pin mechanism (or maybe the entire charging port) when it has quit working. Either should be covered by the original warranty if that hasn't expired.
Aloha,
Art

2014 BMW i3 Arravani Grey, Giga World, Tech + Driving Assist, Parking Assist, DC Fast Charging, JuiceBox EVSE

jadnashuanh
Posts: 4257
Joined: Thu May 22, 2014 2:07 pm
Location: Nashua, NH USA

Re: Charge door no longer locking and unable to CCS charge now

Tue Mar 13, 2018 7:20 pm

I had an issue when the thing wouldn't unlock. It seems that on some, the hole the solenoid's locking pin goes through is a little too tight, and the pin can't move freely. Reaming out the hole slightly generally fixes it. When you pull the emergency cable, it sometimes ends up in the wrong position, and the thing doesn't work right. The dealer should be able to resolve this for you.
Jim DeBruycker
2011 535i x-drive GT, 2014 i3 BEV

matt771
Posts: 1
Joined: Wed Apr 04, 2018 6:51 am
Location: Cleveland, OH

Re: Charge door no longer locking and unable to CCS charge now

Wed Apr 04, 2018 7:44 am

I've had the same issue with my 2014 BEV a number of times. The car would charge no problem with level 1 and 2 if the tab didn't lock onto the handle, but for level 3 it's a requirement. I've had it to the dealer 3 times now and had them bore out the area around the tab to reduce friction, reroute the manual emergency release cord, and replace the locking tab itself. My more common issue was a failure to unlock on level 1 and 2 chargers though which is extra frustrating since you have to pull the manual emergency release.

I'm hoping for a software fix from BMW or BimmerCode where you can elect not to have it lock on anything except level 3 DCFC as I believe a reduction in the number of cycles on the locking tab would reduce the frequency of failures. In my case I charge at work and at home so it sees 4 cycles/day and it seems to wear out and need replaced every 3-4 months.

jadnashuanh
Posts: 4257
Joined: Thu May 22, 2014 2:07 pm
Location: Nashua, NH USA

Re: Charge door no longer locking and unable to CCS charge now

Wed Apr 04, 2018 12:21 pm

I wonder with the extra two large pins, that the plug may not be fully seated, and as a result, the interlock is not completed...it does take a bit more force in some cases to fully seat the thing verses the upper plug.

Some, mostly with the Meinekes (sp?) plug used elsewhere, found that the extra weight of the plug and cable sometimes required holding it up slightly while it negotiated the system requirements between the car and the CCS unit to ensure that the pins were making good contact. Once that negotiation was over (doesn't take long), the charging could start and complete. In levels 1-2, there are essentially discrete pins to deal with the interlocks and signaling. When you plug in a CCS cable, the ACV inputs become serial data lines to the CCS unit in addition to the other interlocks.

I've found that if it rains really hard, especially if it is windy, sometimes, the EVSE and car will stop the charging process. Doesn't happen often for me, as with the building placement, the wind has to be just right, but I have noticed that.
Jim DeBruycker
2011 535i x-drive GT, 2014 i3 BEV

fleeman
Posts: 1
Joined: Wed Apr 25, 2018 5:03 am

Re: Charge door no longer locking and unable to CCS charge now

Wed Apr 25, 2018 5:05 am

I'm having this exact same issue. 2014 i3 rex. It's at the dealer currently. They've replaced the charge port door lock servo, which didn't solve the issue. It's been at the dealer a week, they're still hunting down the issue.

tobiassej
Posts: 31
Joined: Sun Aug 09, 2015 6:14 am
Location: Denmark

Re: Charge door no longer locking and unable to CCS charge now

Thu Sep 06, 2018 1:05 pm

Did the chargeport exchange solve the problem?

wlsmith12
Posts: 18
Joined: Sun Jan 17, 2016 8:49 pm
Location: Chicago IL USA

Re: Charge door no longer locking and unable to CCS charge now

Wed Jan 09, 2019 8:48 am

I'm having this exact same issue again on a 2014 i3 rex.

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