cmj912
Posts: 83
Joined: Tue Dec 08, 2015 4:42 pm
Location: Rhode Island

Why is there a choice of two cars on my iRemote app?

Fri Jan 15, 2016 6:37 pm

When I look at iRemote under tools, it says "Select your i3". There's mine, which is white, and then an option to swipe right for a second car. I swiped it, and it shows a gray car with a different VIN?! I can see its state of charge, the fuel in the tank, that it hasn't been on a last trip, and that its GPS location is currently disabled. I put the VIN into Google and this is apparently another car that is still at the dealer. Why is this showing up on my iApp do you think? Weird.

stumbledotcom
Posts: 418
Joined: Sat Jan 18, 2014 3:35 pm
Location: San Francisco
Contact: Website

Re: Why is there a choice of two cars on my iRemote app?

Sat Jan 16, 2016 9:03 am

Most likely two vehicles are associated with your BMW Assist account. If you're in the U.S., press the assist button or call the toll-free number. The rep should be able to remove extraneous VIN.

imolazhp
Posts: 230
Joined: Sat Mar 28, 2015 8:02 pm

Re: Why is there a choice of two cars on my iRemote app?

Wed Feb 10, 2016 10:51 am

If you do not have two i3's, then someone else's car has been mistakenly assigned to your account. Please call to correct this at your earliest convenance. The owner of the incorrectly assigned car will surely appreciate it.

cmj912
Posts: 83
Joined: Tue Dec 08, 2015 4:42 pm
Location: Rhode Island

Re: Why is there a choice of two cars on my iRemote app?

Thu Feb 11, 2016 8:39 am

imolazhp wrote:If you do not have two i3's, then someone else's car has been mistakenly assigned to your account. Please call to correct this at your earliest convenance. The owner of the incorrectly assigned car will surely appreciate it.


cmj912 wrote:I put the VIN into Google and this is apparently another car that is still at the dealer.


the car is unsold.

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