rgbcyan
Posts: 1
Joined: Mon May 03, 2021 2:45 pm

Re: Air conditioning failed

Mon May 03, 2021 3:01 pm

I came here to put my name into the list of people affected by this issue.
2015 BEV with 35,000 kilometers. I've owned the car for a little over 2 years. It was bought used from a BMW dealership just out of its 4 year warranty, CPO not offered. The AC failed in winter 2021, and the car threw a code for the HV cable. After the first 3 weeks were spent working on the HV issue, the dealership quoted me 3k to replace the compressor based on their diagnosis. When they went to perform the replacement they found the metal shavings, and got back to me with a quote around CAD$24,000 to repair. For the moment, I've asked them to reassemble it with the broken compressor.

The service manager offered to resolve my situation by forwarding me to the sales department. At the same time I've just paid $6000 to resolve the HV cable problem. I don't have any written documentation from BMW yet.

I budgeted that owning a BMW EV might have some expensive repairs, but not a repair that exceeds the price I paid for the car, and not for a car with such low mileage that was serviced on schedule.
Last edited by rgbcyan on Tue May 04, 2021 6:19 pm, edited 1 time in total.

i3Alan
Posts: 305
Joined: Wed Jul 09, 2014 4:08 pm

Re: Air conditioning failed

Tue May 04, 2021 11:07 am

rgbcyan wrote:
Mon May 03, 2021 3:01 pm
I came here to put my name into the ring, in case this ever becomes a class action.
2015 BEV with 35,000 kilometers. I've owned the car for a little over 2 years. It was bought used from a BMW dealership just out of its 4 year warranty, CPO not offered. The AC failed in winter 2021, and the car threw a code for the HV cable. After the first 3 weeks were spent working on the HV issue, the dealership quoted me 3k to replace the compressor based on their diagnosis. When they went to perform the replacement they found the metal shavings, and got back to me with a quote around CAD$24,000 to repair. For the moment, I've asked them to reassemble it with the broken compressor.

The service manager offered to resolve my situation by forwarding me to the sales department. At the same time I've just paid $6000 to resolve the HV cable problem. I don't have any written documentation from BMW yet.

I budgeted that owning a BMW EV might have some expensive repairs, but not a repair that exceeds the price I paid for the car, and not for a car with such low mileage that was serviced on schedule.
Sorry to hear you have been forced in to my club. Please keep us posted if you get any satisfaction on this from the dealer or BMW or elsewhere.

EVNick123
Posts: 2
Joined: Fri Jun 11, 2021 12:07 am

Re: Air conditioning failed

Fri Jun 11, 2021 12:30 am

Joining the club - 2014 (registered in 2015) Rex 26,000 miles. Aircon is working but loud humming from rear when preconditioning, charging and driving. We live in Singapore (hot climate) so it is instantly clear that this is a compressor issue. Took to BMW. They say the compressor is on its way out BUT also that they have to replace the condensor as well. With a few o rings and refrigerant they are quoting: ~USD 3,000 for parts and ~USD 422 for labor. Parts quote seems about USD ~1000 more than can be sourced online.

On one hand this is a huge repair bill, but compared to the 20K other people seem to have had, I somehow feel lucky (one moment) and then angry the next!

I get it that the compressor will fail for these 2014 models, but no one seems to say anything about the compressor needing replacement as well - removing that would knock off 1,000 from the bill.

Dealer seemed to say that there would be a 2 year warranty on the replacement parts, which gives me some comfort around the risk that we are putting new parts into a system that could be full of contaminants.
Here in Singapore we have to renew our “entitlement” to own a car every 10 years. That costs USD45K alone at today’s prices. Cost/benefit analysis for me is another 4 years of motoring until the car gets shipped off to another country in SE Asia.

TiRex
Posts: 1
Joined: Sun Jun 27, 2021 7:11 am
Location: Bay Area, Northern CA

Re: Air conditioning failed

Sun Jun 27, 2021 7:45 am

Hi everyone,

I purchased a CPO 2018 i3 Rex this past Monday.
A completely new driving experience for me.

I have been reading this post "Air conditioning failed".
In reading the BMW new vehicle warranty guide supplied with my i3, if your i3 is considered a TZEV and registered in the states of California, Delaware, Pennsylvania and Washington the electric a/c compressor is covered for 15 years and 150,000 miles.
In fact most everything is covered for that time frame relating the actual propulsion of the vehicle.
It is not clear to me as written in the warranty guide but other states may be included.

I hope this information is useful.

User avatar
MKH
Gold Member
Posts: 880
Joined: Fri Nov 02, 2018 5:48 am
Location: Dallas

Re: Air conditioning failed

Sun Jun 27, 2021 7:53 am

I have been reading this post "Air conditioning failed".
In reading the BMW new vehicle warranty guide supplied with my i3, if your i3 is considered a TZEV and registered in the states of California, Delaware, Pennsylvania and Washington the electric a/c compressor is covered for 15 years and 150,000 miles.
In fact most everything is covered for that time frame relating the actual propulsion of the vehicle.
It is not clear to me as written in the warranty guide but other states may be included.
According to BMW NA, this ONLY applies if the vehicle fails one of those State's emissions test, and then the component that is causing the failure will be repaired/replaced. so the vehicle passes the emissions test.
Mark H.
2015 i3 Rex, Capparis White, Tera World, Technology & Driving Assistant, Parking Assistant, Harman Kardon Audio System, 19 inch 427 wheels, EVoInnovate EVSE

Zani88
Posts: 1
Joined: Mon Jun 28, 2021 10:58 am

Re: Air conditioning failed

Mon Jun 28, 2021 11:02 am

Seriously getting worried here...


I got a bmw i3 2015 used with only 30k kilometres (15k miles)

On the first day I noticed that the ac was not cooling it would run chilled air for 5 minutes os só and then just warm air ... even in confort mode with the ac/max on.

I hear some noise from the back when the car is charging although I don’t know how normal it is ...

Well car was purchased and delivered 2 days ago so it is up to them to fix it and I hope I can keep the car if it is not a huge issue.

Let’s see...
I will update here once I hear back from bmw

joeguzman10
Posts: 6
Joined: Tue Nov 06, 2018 6:45 am

Re: Air conditioning failed

Tue Jun 29, 2021 9:59 am

I had the same issue when I first bought my 2014 i3 BEV.
One of the air vents was blowing directly to the temp sensor causing the air compressor to turn off.
I'm not sure where the sensors are located but try re-directing the air vents.

Joe

User avatar
MKH
Gold Member
Posts: 880
Joined: Fri Nov 02, 2018 5:48 am
Location: Dallas

Re: Air conditioning failed

Tue Jun 29, 2021 11:45 am

I'm not sure where the sensors are located but try re-directing the air vents.
Cabin sensor is here . Looks like a small button below the left AC knob. The other sensor is inside the center vent.
temp Sensor (1).gif
temp Sensor (1).gif (80.36 KiB) Viewed 1052 times
The goal of the system is to get the cabin temp sensor reading and the center vent temp reading to match per the temp dialed in on the console thermostat knob. If cabin temp from the cabin sensor is reading 90 F and the center vent is pumping out 75F+ air, the AC will keep running until the cabin and vent readings equalize at the temp you have set - say 75F. If the vent sensor was the only one, and you set your control to 75 F, minutes after you turned on the AC, the vent sensor would reach 75F, shut of the AC, and you'd still be sitting in an 85 F+ car.
Mark H.
2015 i3 Rex, Capparis White, Tera World, Technology & Driving Assistant, Parking Assistant, Harman Kardon Audio System, 19 inch 427 wheels, EVoInnovate EVSE

3pete
Posts: 142
Joined: Tue Mar 19, 2019 9:03 pm

Re: Air conditioning failed

Tue Jun 29, 2021 6:08 pm

MKH wrote:
Tue Jun 29, 2021 11:45 am
Cabin sensor is here . Looks like a small button below the left AC knob. The other sensor is inside the center vent.
That pic looks a little different than what I'm used to in my i3. :P

Here's the sensor I'm familiar with (above the right vent):
Image

Pic borrowed from here:
viewtopic.php?t=17140

User avatar
MKH
Gold Member
Posts: 880
Joined: Fri Nov 02, 2018 5:48 am
Location: Dallas

Re: Air conditioning failed

Wed Jun 30, 2021 4:29 am

That pic looks a little different than what I'm used to in my i3. :P
Must be model year changes to the dash controls. :)
Mark H.
2015 i3 Rex, Capparis White, Tera World, Technology & Driving Assistant, Parking Assistant, Harman Kardon Audio System, 19 inch 427 wheels, EVoInnovate EVSE

Return to “Technical BMW i3 Discussions”