Posts: 39
Joined: Mon Aug 21, 2017 10:02 am

Clonking Front Suspension

Sun Sep 24, 2017 3:21 am

I purchased a used i3 in August 2017 with 25K miles from a London dealer, and before I purchased the car I noticed a clonk from the front left suspension, I was told this would be sorted out before I take delivery. Mmmmmm.........

Since I took delivery the car has been in for loose door handles, Drive train errors twice, and for the clonking noise. A new near side shock and upper mount was replaced. Clonking still there. What a surprise!

In the several times the car has been in for repair the dealer has damaged my rear bumper and rear alloy wheel, so i'm not impressed.
My wheel that was damaged had the scratch machined out making the edge rounded so did not match the other wheels. To make matters worse the rear alloy was replaced (from one of their other used cars, with a chip on it) I WILL mot be taking my car there again.

The clonking is still there and worse when cold. The steering wheel has play in it when moved up/down left/right, as the dealer clearly does not have a clue, I decided to have a look myself, and removed the storage box from the front and noticed straight away the steering input shaft had a lot of play in it.

On further examination the lower steering column has a small blue plastic ring at the end of the lower bearing and the shaft goes through it.
I think this plastic ring/sleeve has worn out as the play is most evident here. I have not seen any threads regarding this problem so typical its happened to me!

Whats wrong with BMW having the shaft going directly through the center of the bearing, like they did in the old days, where people never had such problems!

I don't trust or have confidence that the original dealer knows what they are doing, so the car is booked in at another dealer for next week, and hopefully they will have the expertise to fix it.

Hopefully this will help someone else with similar problems..........

Posts: 7
Joined: Fri Mar 22, 2019 2:59 pm

Re: Clonking Front Suspension

Fri Mar 22, 2019 3:15 pm

Heloo Christopher
My I3 same problem, front axle is noisy-Clonking, 2015 I3 rex 24000Km

BMW service exchange left & right shock absorber and bearings ... noisy ... next time... BMW service speek - noise is normal

Check other bmw ...
0. 2018 2000km quiet CIN - N/A
1. 2018 7000km noise VIN - WBY1Z610907A14662
2. 2018 14000km noise VIN - WBY1Z610807A14278
3. 2018 7000km quiet VIN - WBY1Z610007A14579
4. 2016 33000 km quiet VIN - N/A

Video: ... gYdKoDYuMT

It is probably a manufacturing defect that BMW does not recognize for repair.
It's a nice car, but if BMW says it's supposed to have a sound like 15 years old and 400,000 km mileage, I warn new owners before buying.

Last edited by havrla on Tue Apr 02, 2019 12:37 am, edited 2 times in total.

Posts: 156
Joined: Sat Jul 21, 2018 11:28 am
Location: Vancouver, BC

Re: Clonking Front Suspension

Sun Mar 24, 2019 8:06 am

Looks like the coupler has worn out. It is a simple U-joint type of part. They can wear out quickly or last for ever. All depends on how good the manufacturer of the part is.

The part runs for about $150 USD and the dealership should be able to install it so it is properly torqued and aligned.

Coupling - BMW (32-30-6-864-587)
2015 i3 REX

Posts: 7
Joined: Fri Mar 22, 2019 2:59 pm

Re: Clonking Front Suspension

Mon Mar 25, 2019 5:22 am

Heloo PBNB

Coupling - BMW (32-30-6-864-587) is OK ;-(


Posts: 7
Joined: Fri Mar 22, 2019 2:59 pm

Re: Clonking Front Suspension

Mon Apr 01, 2019 2:52 am

Heloo, next news...

Here's the blue circle.
The shaft is free (play in) and noisy for movement. ... kEGPHQxvrV ... ErDJyv7kLZ

If I hold the steering wheel while driving and test the axle, it will not change. The front is noisy. The muted wounds come from a source other than the steering shaft. ... nEiMKFkm5v


Posts: 7
Joined: Fri Mar 22, 2019 2:59 pm

Re: Clonking Front Suspension

Mon May 20, 2019 2:27 pm

Helooo problem is solved.

Replacement of front shock absorber - unnecessary, no change.
Replacement of front wheel bearings - 40 percent of noise removed
Water cooling pipe fix-mounting - Water pipe not hard. - 40 percent noise removed.
There's still something going on there, but it's bearable :) 20 percent.
Repair in Deutchland Dresden - BMW Melkus House Gut service.

video: ... ndtBB2tw29 ... DyMKTxkerY
Right and left site.

The Czech BMW Invelt Service told me that the noise from the front axle seemed to me, and they paid cca $ 100.

Wanting BMW is a diagnosis .... something like sadomasochism. Voluntarily tolerate the service that BMW provides.


Actualization 26.6.2020
Last edited by havrla on Fri Jun 26, 2020 9:51 am, edited 1 time in total.

Posts: 2041
Joined: Sat Nov 01, 2014 7:36 pm
Location: Honolulu, HI

Re: Clonking Front Suspension

Mon May 20, 2019 3:13 pm

havrla wrote:
Mon May 20, 2019 2:27 pm
Helooo problem is solved.
havrla wrote:
Mon May 20, 2019 2:27 pm
Water pipe not hard.
Is this water pipe part of the REx engine cooling system or the motor and motor electronics cooling system? Hopefully, this is a REx problem that won't affect BEV's.

2014 BMW i3 Arravani Grey, Giga World, Tech + Driving Assist, Parking Assist, DC Fast Charging, JuiceBox EVSE

Posts: 7
Joined: Fri Mar 22, 2019 2:59 pm

Re: Clonking Front Suspension

Thu May 23, 2019 2:30 am


It looks like the tube is the same for both BEV and REX ... kRtw2cB0Vw


Posts: 2
Joined: Thu Aug 23, 2018 9:54 am

Re: Clonking Front Suspension

Mon Jan 06, 2020 8:58 pm

I think I have the same problem. Is the pipe on the left or right hand side?

Thanks for your help!

Posts: 1
Joined: Sun Feb 02, 2020 12:37 pm

Re: Clonking Front Suspension

Sun Feb 02, 2020 12:42 pm

Hi I have the same problem. Clunking sound somewhere from the front. It is very annoying have been three times to the dealer, they changed a few things but nothing has changed. I can hear that clunking even on very minor road problems...
I have also the moving coupler u-joint. Can this be the problem or it is not worth to change this, it is normal that has a little movement. Any idea would make me happy as I do not know what to do. Thanks.

Return to “Technical BMW i3 Discussions”