I imported my 2014 i3REX from California in Dec. of 2017. In order to transfer the warranties to BMW Canada and to subscribe to the BMW Connected app, I had to pay $500 +gst to BMW for a "compliance letter", and was told in writing that my Connected Drive subscription was good for 10 years.
The app worked great until March of 2019, when it stopped functioning. My car appears to be totally offline.
Eleven months later, I am still waiting for BMW Canada to resolve the issue.
Here is a link to all of the features which are being denied to me:
https://www.bmw.ca/en/ssl/Learn%20more_ ... RpZnJhbWU=
Has anyone else had the same issue?