Deutsch100 wrote: ↑
Wed Apr 14, 2021 7:48 am
Has you car been officially added to Connected? FYI, supposedly BMW Connected app is shutting down in June, so to play it safe I got the MY BMW app (same log in used). You can use and run both on your iOs or Android phones.
My past 4 BMWs with Connected became active right away at the dealer when I took delivery, but they need to send in a form from the selling dealer to activate. Did they do this for you?
Also, many times when I send a Climate command or lock/unlock I do not get a confirmation or it can even say Fail...but I check the car, and the command went thru. Just know both the old BMW Connected app and the new My BMW app are total sh*t compared to say the Tesla or Porsche EV apps!
P.S. How did you force a BMW services data refresh from the car?
P.S.S. FYI...there is no way to refresh the app from the app. Meaning if you park your car at say 10:07am
that will be the LAST time your app will update, unless you lock or unlock the driver door, send a command via the app or plug in to charge. I was really hoping the new My BMW app would fix this, but nope!
Thanks for your write up. To answer your question, I forced a data refresh from the car:
1. From the iDrive system in the car, scroll to Connect Drive and click on the tile.
2. Once in Connected Drive, click the "Options" hard button by the scroll wheel.
3. Select "Refresh BMW Services"
4. Wait for the confirmation that it was successfully done, and click ok.
What confuses me the most is that the i3 shows up in my app, I can see the status (charging, % of charge, total range, total kms on odometer, etc.). I simply can't send commands to it. Lock/Unlock, Charge & Climate, etc. I get an error "System error. Please try again later. We apologize for any inconvenience caused."
It really isn't a problem, I know it will get fixed, but I assume it's not going to be easy. The dealer will blame connected services, and connected services will tell me to take the car to the dealer. To make matters worse, my other BMW is working perfectly in the app. From 3D View to ventilation timer. Sigh.