Update 2, Sept 30 late PM No offence taken with the "Do you know ..." voice. I understand all of you out there do not know the experience I do or do not have, so I accept all info any of you post with out "rolling my eyes" or saying "Seriously??? lol So suggestions of combo of pressing on hood and pulling cable done, to the extreme of owner snapping cable and hood not opening. (I going back to saying hood instead of frunk. Seriously! what millennial came up with "frunk"? IT'S A HOOD, for heavens sake). A valid suggestion of being aware of the car having the 2nd hood release and we are aware of it being there. But hood NEVER released for access to the 2nd "safety" latch. So "going in thru the hood" or some iteration of that is on the table now. Seriously! With a replace hood being bought. As a machine head myself, this situation with needing such extreme measures to get into the front compartment, totally blows my mind. A little back ground of "why not take it to BWM" option not being exercised. 1. Here in Atl, Ga area, the batteries are back ordered for at least a couple of weeks at all area BMW dealers and battery not ordered for YOUR car until they have a valid work order for you. (car is needed operational quickly as possible). 2. So there is a very good chance that a storage fees would be charged to you while they await YOUR battery coming in. 3. Towing charge for towing car to dealership, getting work order, then towing charge to have it taken back to his place awaiting the battery, then towing charge to get it back to dealership. Whole situation totally blows my mind. BUT love the love from you guys. Thanks for riding along with us on this crazy trip.