Nob Hill works great. But the flagship "BMW" Blue charge now (Chargepoint) charger in Mountain View has some real issues. I tried the extended drive a month ago - while I was waiting for the BEV I wanted to come in... then I had a similar problem but I thought the Chargepoint card was not properly registered.
Anyone else have issues with this charger. The i3 with a nice coat of dust sitting in front of the charger was not a good omen but what the heck, I thought how could it not work.
Location: BMW Group Technology Office, 2606 Bayshore Parkway, Mountain View, CA 94043
Seems cards will not scan. My card scanned fine on the L2 units... so it wasn't my card - an hour later my card worked like a champ at the EVGO in MV Nob Hill.
So back to the BMW Group Tech office - Unit says it is charging, lights are blue, but no juice according to the car and also Chargepoint support when I called. They reset the system but then I got a text from Chargepoint indicating: "Your vehicle plugged into BMW GROUP TECH/ FAST CHARGER 01 is drawing very little power and may be fully charged.. Call Chargepoint 888 number for help" the same guys that just reset it. Then they said they could not see the unit or my car...but the unit was blue blinking on the car and would not let go. Again the blue box with BMW logo said "charging XX minute at 0.000 kWh. Car dash had no DC charge logo.. popped up the word service.... hmm, I had bought the car 2 hours earlier.... registered all the cards. Anyway, I called BMW - they told me to call Chargpoint, Chargpoint told me it was the car. I set the charger to low turned the car on and off, locked and unlocked, no luck. Found the red reset button on the BMW Fast Charger - boom ! Just like a hard reset on my Macbook Pro - haven't done that in a while. The grip was released and I got the hell out of there.... Nob Hill NRG Evgo charger worked great while I bough fixings for dinner.
I am still waiting for my BMW assist to come online - I am at 8 hours and waiting after purchase. If the BMW GROUP TECH fast charger is not ready for prime time - they should state it.... beware.
I have to say, I thought that going to the BMW Tech office charger would be easy and work great. I didn't expect it to be like the Tesla design center where I charged a rental Tesla I drove to LA and back - but hey - it has a bunch of chargers and is at ground zero for EVs... never thought it would be a nightmare.
Hoping for some fast chargers down below 280 soon.
Aoba
2014 i3 BEV, everything but the 20's, touch of grey....