gasEX wrote:I am new to this forum and am submitting via "post a reply" since I can't find another way to post; this is not a "reply".
First, choose the appropriate subforum for your new topic (e.g., "Problems/Troubleshooting"). Then along the left edge of the page, click the "New Topic" button.
gasEX wrote:After 3 days I got got a call, the service desk person first suggesting that the battery was learning my driving habits!
The numbers that you are reporting are likely the range estimates that are displayed on the instrument panel. The range estimate is likely adjusting based on the conditions encountered during your last 18 miles of driving which includes ambient temperature, vehicle speed, wind, vehicle weight, terrain, precipitation, usable battery pack capacity, etc. This estimate uses your recent driving efficiency in miles driven per kWh of energy consumed (mi/kWh). If your driving efficiency hasn't changed much but your actual driving range has decreased, the capacity of your battery pack is likely to have decreased.
So you should pay attention to your driving efficiency to determine whether your battery pack has lost usable capacity before spending $750 for a dealer to measure the usable capacity.