Our 2016 I3 REX, with less than 10k miles, stopped charging for no apparent reason. We have 2 of the BMW level 1 chargers and tried both, no luck. We bought the car 1 year ago and this is the first issue we've had with it.
The dealership tried a software update, replacing the battery in the REX, and replacing the KLM. Now they want to replace the EME for $10,000, but still can't guarantee that will fix it. They say the battery is not showing any issues on their scan.
Has anyone run into this? Any advice? Why is it so hard for the dealership to diagnose it correctly? It feels like they are just guessing.
The dealership tried a software update, replacing the battery in the REX, and replacing the KLM. Now they want to replace the EME for $10,000, but still can't guarantee that will fix it. They say the battery is not showing any issues on their scan.
Has anyone run into this? Any advice? Why is it so hard for the dealership to diagnose it correctly? It feels like they are just guessing.
