3pete wrote: ↑Mon Jan 03, 2022 3:48 pm
airman2482 wrote: ↑Sat Jan 01, 2022 12:03 pm
The BMW dealer replaced the 3G Telematics unit in my 2017 Rex (under BMW warranty until end of Feb 2022) with a new 4G telematics unit.
Did they do the replacement out of goodwill or did you pay for the upgrade? If you don't mind sharing, were your prices similar to the OP's, about $900 for the TCU and $500 for install + ISTA programming?
Was there any hesitation from the dealer on doing this work?
I don’t mean to put words in someone else’s mouth, but he does say “under BMW warranty”, so I think it’s safe to assume he didn’t pay for it and doesn’t know what they would have charged, either. Sounds like he has a 2017 with an extended or CPO warranty, so they had no choice but to do it for him.
But as near as I can tell, that’s probably the ONLY way any dealer is going to do it. They’ve been told not to. They probably stand to get in trouble for trying to activate 4G boxes on the cars that are blackballed now, probably because they don’t have many left and want to save the boxes they have for the cars that need it under warranty. The have washed their hands of the rest of us.
—Donnie