It would have been a big loss for us if it got totaled. However, we had no say in what to do. The insurance companies didn't want to total it without an estimate and it took BMW about four months to get an estimate! After three months or so, we just wanted closure so we could move on.
Well, maybe it's a good thing this happened then? :-)
Seriously though, what I posted is only a snapshot of the five month saga. There have been a lot of phone calls between us and BMW and over time, it got really annoying. We were very happy with our original dealer in the West, but we had to...
After it took three BMW dealerships in New York a total of FIVE MONTHS to fix our i3, I was told by BMW that is this completely acceptable. I was told that the car has “new technologies” and dealerships are not well versed to deal with issues yet. In essence, they told me that BMW is using my...