Update
Had a number of conversations with BMW having given them a hard time on Twitter. The party line is its out of warranty so not prepared to help. I asked if the actuator had been designed to fail in year 4 and they said no and therefore I argued that it was faulty and they should...
Last week I got in my car and was met with a Drivetrain System Failure message. I couldn't put the car in gear or neutral. I called my recovery company who said they couldnt get a recovery truck on my drive and suggested I call BMW to see if they could send someone to release the car somehow so...