Gridvantage
Member
- Joined
- Aug 21, 2014
- Messages
- 11
The charging connector was ripped off my i3 while locked in, breaking the AC receptacle on the car. The repair time and cost by the BMW dealer is 2 weeks and $2900 plus taxes (15% where I live in Canada). With the cost of the rental, I will be looking at a total cost north of $4000 CA. This is nothing less than outrageous! This receptacle is made of basic polypro or polyethylene plastic which is not strong, and which can be ripped out pretty easily by pulling the locked connector sideways. BMW hasn't thought of this possibility, isn't prepared to handle such repairs and clearly applies abusive pricing for the replacement part.
I have written to customer service at BMW Canada. I hope reason will find them more than with my dealer.
Gridvantage
2014 i3 REX
2007 X5 3.0i
I have written to customer service at BMW Canada. I hope reason will find them more than with my dealer.
Gridvantage
2014 i3 REX
2007 X5 3.0i