Hi,
my wife was driving her i3 this week after the car had been stationary for over a week as away on holiday. whilst driving through a quiet village with a speed camera van at one end everyone was only doing 30 mph or just under and her sunroof suddenly explodes covering her in glass! it was in her hair and in her clothes and in the process cut her arm and when hitting her eye even managed to tear a contact lense!
Suffice it to say she was extremely shaken and made a very emotional call from the side of the road trying to tell me what happened. I asked her if she could move the sun blind over enough to be able to drive without any more glass falling on her which she did and she got herself to our local dealer. Dealer were great, sorted the hire car and looked into parts, 5-10 days...
that was yesterday, just took a call from them today and they are saying they believe the sunroof was actually hit by something because of the shape of the shattering and as such it cannot be a warranty claim... the parts without fitting and VAT are likely to come in at £2,500!! WTF!!
I have asked for pictures of what they claim to be the impact area but wondered if there were any thoughts on here or experiences of sunroof exploding anywhere else?? I have a vague recollection that not long after we purchased the car last year we had a recall for a sunroof issue, anyone remember that??
many thanks
Jason
my wife was driving her i3 this week after the car had been stationary for over a week as away on holiday. whilst driving through a quiet village with a speed camera van at one end everyone was only doing 30 mph or just under and her sunroof suddenly explodes covering her in glass! it was in her hair and in her clothes and in the process cut her arm and when hitting her eye even managed to tear a contact lense!
Suffice it to say she was extremely shaken and made a very emotional call from the side of the road trying to tell me what happened. I asked her if she could move the sun blind over enough to be able to drive without any more glass falling on her which she did and she got herself to our local dealer. Dealer were great, sorted the hire car and looked into parts, 5-10 days...
that was yesterday, just took a call from them today and they are saying they believe the sunroof was actually hit by something because of the shape of the shattering and as such it cannot be a warranty claim... the parts without fitting and VAT are likely to come in at £2,500!! WTF!!
I have asked for pictures of what they claim to be the impact area but wondered if there were any thoughts on here or experiences of sunroof exploding anywhere else?? I have a vague recollection that not long after we purchased the car last year we had a recall for a sunroof issue, anyone remember that??
many thanks
Jason