terminus wrote:No probs -quite the reverse - with good old VW through all these 45 years to date
This isn't me trying to plug any particular manufacturer but just an observation regarding chance experiences with cars.
I've owned 8 BMWs in recent years and other than one faulty blower fan in a new 320d, I've had no problems.
I've owned 11 Fords and other than a window motor blown on a new Mondeo, no other problems to speak of.
Contrast that with my experience of VAG and their stealers
New Passat, CEL within days due to faulty sensor resulting in car being recovered
Passat just out of warranty
- first diagnosed wrongly as a faulty air mass meter (estimated repair £400) - they claimed they had changed it for me to test it, I know they didn't cos I marked the old one before taking it in to the dealer!
- second diagnosed wrongly as a blown turbo (estimated repair £1400) - the turbo was fine and I knew it!
- blown solenoid on waste gate valve resolved in 10 minutes by an Indy for £70
Nearly new TT drinking oil like there had never been a war in Iraq, diagnosed as "it's just one of those quirky thinks about our engines Sir" - part ex'ed it faster than it could drink the oil!
IMO it's just luck / chance / fate / Friday afternoon car syndrome, whatever you want to call it, I've learned through bitter experience that any car from any manufacturer can have faults.
That said, as has been pointed out earlier, it's a new car and it ought not to be broken before you even get it. I would ask for the money back by return with interest as they have no right to be keeping it without having fulfilled their side of the contract especially with no indication of likely time scales. I would then be asking them what exactly was broken as if it is relatively minor then I wouldn't worry.
Whether you trust them to tell you the truth of course is another matter and my experience of car dealerships is that I wouldn't trust them to tell the truth, period. The delay in fixing it will probably be your best indication of the seriousness of the problem.
Feeling your pain though