Chris
Posts: 18
Joined: Mon Nov 18, 2013 1:14 pm
Location: Grantham, Lincolnshire, Uk

Re: UK New 94Ah delivered at dealer, but they can't registe

Mon Aug 01, 2016 10:24 am

MY2017

Is there anybody on this forum in the UK who has taken delivery of the 94Ah BMW i3 yet.

I'm still waiting for mine. My car was delivered to the Sopers of Lincoln last week but has not been handed over because of OLEV problems?

Regards
Chris


Note...... Finally got mine today, busy moving into it!

IMAGE HERE:- https://www.dropbox.com/s/uz5wcgwsnwg3n ... 0.jpg?dl=0
Last edited by Chris on Fri Aug 05, 2016 6:33 am, edited 2 times in total.
AMG SLK55
Porsche Cayenne S Hybrid
BMW i3 ReX delivered 7th March 2014
Two push bikes and a wheel barrow.

Gif
Posts: 237
Joined: Mon Jun 06, 2016 12:24 pm
Location: Bottom right hand corner of Wales

Re: I Spoke too soon. Re: UK New 94Ah delivered at dealer,

Mon Aug 01, 2016 11:16 am

terminus wrote:No probs -quite the reverse - with good old VW through all these 45 years to date
This isn't me trying to plug any particular manufacturer but just an observation regarding chance experiences with cars.

I've owned 8 BMWs in recent years and other than one faulty blower fan in a new 320d, I've had no problems.

I've owned 11 Fords and other than a window motor blown on a new Mondeo, no other problems to speak of.

Contrast that with my experience of VAG and their stealers

New Passat, CEL within days due to faulty sensor resulting in car being recovered

Passat just out of warranty
- first diagnosed wrongly as a faulty air mass meter (estimated repair £400) - they claimed they had changed it for me to test it, I know they didn't cos I marked the old one before taking it in to the dealer!
- second diagnosed wrongly as a blown turbo (estimated repair £1400) - the turbo was fine and I knew it!
- blown solenoid on waste gate valve resolved in 10 minutes by an Indy for £70

Nearly new TT drinking oil like there had never been a war in Iraq, diagnosed as "it's just one of those quirky thinks about our engines Sir" - part ex'ed it faster than it could drink the oil!

IMO it's just luck / chance / fate / Friday afternoon car syndrome, whatever you want to call it, I've learned through bitter experience that any car from any manufacturer can have faults.

That said, as has been pointed out earlier, it's a new car and it ought not to be broken before you even get it. I would ask for the money back by return with interest as they have no right to be keeping it without having fulfilled their side of the contract especially with no indication of likely time scales. I would then be asking them what exactly was broken as if it is relatively minor then I wouldn't worry.

Whether you trust them to tell you the truth of course is another matter and my experience of car dealerships is that I wouldn't trust them to tell the truth, period. The delay in fixing it will probably be your best indication of the seriousness of the problem.

Feeling your pain though :roll:

Lithiumman
Posts: 25
Joined: Sat Mar 12, 2016 9:14 pm

Re: UK New 94Ah delivered at dealer, but they can't registe

Tue Aug 02, 2016 1:34 am

When dealers treat us like this it just reinforces the Tesla sales model. My Bro purchased a Tesla some time ago. No haggling, knew what he wanted and got it for the recommended price. No up-selling, or bait & switch tactics as tried by the dealer here. Tesla Model S delivered to his front door and was provided a comprehensive induction to the car. No rush through as was my experiecne with the BMW dealership. My next EV will be a Model 3, not because the i3 is a bad car, on the contrary it is brilliant and the best car I have ever owned, but the purchase experience left lots to be desired. Oh and Tesla give an 8 year unlimited km warranty, not so with BMW.
BMW i3 BEV. Ionic Silver. 429 Turbines, DC Charging, Lodge Interior, Pro Sat Nav.

electricvirgin
Posts: 90
Joined: Thu Apr 03, 2014 3:37 pm
Location: i3 Rex UK

Re: UK New 94Ah delivered at dealer, but they can't registe

Tue Aug 02, 2016 2:33 am

The Tesla warranty you refer to is for the motor and the battery only. The vehicle warranty is 4 years.

I33t
Posts: 894
Joined: Fri Dec 13, 2013 3:01 pm
Location: Australia

Re: UK New 94Ah delivered at dealer, but they can't registe

Tue Aug 02, 2016 3:21 am

It's a game of chance. If you have bad luck, you can have these kind of problems from any make.

I took delivery of a VW Golf with 13km on the clock. I drove home and the engine expired at 22km. The car was flat trucked back to the dealer and the engine was inspected and partly disassembled. After 2 days, I was notified that a replacement vehicle was on the way and the original delivered car was faulty and was being shipped back to Germany!

These are very uncommon issues. Better that they happen early.
2014 BMW i3 BEV deposit placed 19th Dec 2013
Delivered in Melbourne 4/12/2014. Arrived locally 11/12/14, with 24km on the clock.

Jezzamk
Posts: 7
Joined: Wed Jun 29, 2016 2:21 pm

Re: UK New 94Ah delivered at dealer, but they can't registe

Tue Aug 02, 2016 9:39 am

I have seen a few posts here and on other sites about i3s either with the dealer or actually on the road.

I would be interested to know when the cars were ordered. I ordered an i3 Rex Protonic Blue in May and am still been told to expect delivery 30 Sept. When I ordered the dealer told me I was only the 2nd person to order the new i3 (I assume they meant at that dealership).

I am hoping for early September to avoid having to MOT my Z4 and also to avoid getting it serviced. The thought has crossed my mind that as they knew how many miles to the next service when I they offered a trade in price that they are delaying delivery so that I either have to pay for another service or they can knock the price down if it is overdue for a service.

Maybe I am a cynic, but then again...

Gif
Posts: 237
Joined: Mon Jun 06, 2016 12:24 pm
Location: Bottom right hand corner of Wales

Re: UK New 94Ah delivered at dealer, but they can't registe

Tue Aug 02, 2016 11:49 am

How many miles was it to service? They would service it as a matter of course anyway before it went on the forecourt so I would expect that to have been factored in. MOT won't cost them anything other than the fee. A few months additional depreciation will dwarf all that.

FWIW I signed the order on 11th June and was given a delivery date of 3 September

Their systems are such that they should be spot on with production line slots for the build. It's not as if it's in competition with other models being from a dedicated assembly line.

Delivery is a bit more of a variable as the car needs to get on a ship in competition with many others and then find its way to the dealer.

Jezzamk
Posts: 7
Joined: Wed Jun 29, 2016 2:21 pm

Re: UK New 94Ah delivered at dealer, but they can't registe

Tue Aug 02, 2016 12:01 pm

You are right about MOT and service not costing the dealer very much. However, it is a cost to me if I have to do it before trading in. I could possibly get away with missing the service but I can't put off the MOT.

WeBuyAnyCar are offering about £1000 more than the dealer and they will certainly use a missed service to knock the price down. Then again, by time we get to September, the price is likely to drop to similar to the dealers offer as convertibles are more desirable in the summer.

Hope you enjoy your i3 when it arrives

Gif
Posts: 237
Joined: Mon Jun 06, 2016 12:24 pm
Location: Bottom right hand corner of Wales

Re: UK New 94Ah delivered at dealer, but they can't registe

Tue Aug 02, 2016 12:21 pm

I tried WBAC too, they offered better than dealer and I used it to barter dealer up. I had the advantage of a second car though so I traded the part exchange in to stop the depreciation clock running.

I wouldn't bother with service, I traded a Z4 in a while back and I'd not realised the service indicator was on, I just missed it somehow.

They didn't bat an eyelid when it went in.

terminus
Posts: 17
Joined: Wed Apr 13, 2016 1:08 pm
Location: United Kingdom

Re: I Spoke too soon. Re: UK New 94Ah delivered at dealer,

Thu Aug 04, 2016 1:35 pm

terminus wrote:
terminus wrote:Nearly there. I now have the reg. no., insured, etc. Subject to my "Faster Payment" arriving in time (I think it will) then I shall be collecting 12:00 tomorrow.
About an hour after that posting I had a phone call from the trainee salesperson with the difficult job of dealing with my purchase. Yes, they now had the documents back from me, proof of insurance, and most importantly my money in their bank, BUT the car is faulty and cannot be charged! Given that by that time I understand they'd had the thing (sic) on their premises for a week, and I had been told a number of times that it was being made ready and that they only glitch was not due to them but to the stalled registration process, I was not pleased, to say the least............. So, I have to sit back and wait further news. .......
MY UPDATE (Thursday evening, 4th Aug) - little communication from the dealer. Today I phoned them to ask on progress, having finally got the name of the service manager at the dealership. He said they had ordered new LIN* board from Germany (when asked what that is he said couldn't say because it's in German). He said something about "it's the bit between the charging connectors and the battery". They expect it to arrive in middle of next week. Why I can order stuff retail on Ebay from Germany and have it arrive with me within two days, yet it takes a week to get a part from BMW to get one of their broken brand new cars back on the road I don't know.
The dealer, having consulted BMWi headquarters in Farnborough, is offering a loan car (anything small will do me, just enough to and do the shopping!) I hope that happens pretty soon - like tomorrow?
Still my little Blue i3 sits motionless and tantalising at the dealer - it's been there for getting on a fortnight.
------
*I have learned a little about LIN, courtesy Google/Wiki. It stands for Local Interconnect Network - a serial network protocol - the way components of a car communnicate with each other. Because of the relatively low-tech and slow speed needed in automobile comms., it can be implemented much more cheaply and simply than more generic alternative protocols and hardware. It was originally developed by BMW/VW/Merc/Volvo but has now become an ISO standard. It can typically be used (see https://en.wikipedia.org/wiki/Local_Int ... plications) to control and respond to things like roof, steering wheel, seats, engine, grille, climate, doors, illumination (and presumably charging the battery in EVs!).

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