bilbobalrags wrote: ↑
Wed Nov 10, 2021 5:20 pm
...BMW are surely culpable in this circumstance by not informing subscribers of the baseline conditions required to get the thing operational. And how to mitigate problems.B
MW have never, repeat NEVER , sent me any emails, texts, or snail mail informing that the old app will be expiring and what to do about it. No notification re: 2G-3G com boxes upcoming death. ...
For what it's worth:
When I switched from the old BMW Connected app to the new My BMW app, it was seamless — this problem did not present until later. So I wouldn't classify this necessarily as an installation hurdle, and hopefully most users aren't experiencing this. The rates of complaints about it are fairly low on this forum and on the i3 Facebook groups.
As for notifications, I found out about the new app from a Facebook group, so switched on day 1. Didn't they post an End of Life message on the old app?
And I'm not understanding your complaint about the 3G expiring. It seems to me that owners of affected cars have been notified by mail and email. You wouldn't have received any communication because you're not affected.