When I try to start the BMW connect app on my android phone it fails with "Something went wrong, please try later". I've cleared the cache, deleted and re-installed the app but it still fails. Wondering if others are seeing the same issue.
The "please try later" suggests that BMW's servers might not be working correctly when you launched the BMW Connected app. These servers are market-specific, so because the iOS version of BMW Connected works right now in the U.S. works for me, BMW Connected might not work for you if you're in a different market. But then, BMW's client-server implementation has never been very good, so it's difficult to determine what might be wrong.
Aloha,
Art
[22-04-25 to now] 2019 BMW i3 Imperial Blue Metallic, Giga World, Tech + Driving Assist, Heat Pump, 428 Wheels
[14-11-05 to 22-06-15] 2014 BMW i3 Arravani Grey, Giga World, Tech + Driving Assist, Parking Assist, DC Fast Charging
JuiceBox EVSE
For what it's worth, the app is working for me on my Android phone. Art is located in Hawaii but I'm located in Oregon which may be the same market area as you, although I really don't know for sure. Sounds like it may be specific to your phone but you've already tried the obvious things so I'm not sure what else to suggest. Is there another Android phone in your family that you could try?
2014 BMW i3 with Range Extender Engine, Capparis White/Frozen Black, 20" wheels,, Giga World, Tech + Driving Assist, Parking Assist, DC Fast Charging, TurboCord EVSE
FWIW, I just checked both BMW Connected and MyBMW apps and they were able to display the status of my car. I sent commands to the car via both apps and weirdly the BMW Connected one succeeded (allegedly) and the MyBMW app command failed twice with "Something went wrong, Retry?"
Hoku wrote: ↑Thu Jun 10, 2021 2:27 pmI'm in Hawaii also and the app doesn't work for me! I keep getting bad token message.
Using the My BMW app in Honolulu, I was just able to unlock the doors on the first try and lock them after 2 failures which seems to be fairly typical for me, so the app and the BMW remote server seem to be working about as well as they ever do.
A bad token message could be caused by some bad data stored on your phone. If you haven't done so, delete the app and its stored data, reinstall, and try again.
Aloha,
Art
[22-04-25 to now] 2019 BMW i3 Imperial Blue Metallic, Giga World, Tech + Driving Assist, Heat Pump, 428 Wheels
[14-11-05 to 22-06-15] 2014 BMW i3 Arravani Grey, Giga World, Tech + Driving Assist, Parking Assist, DC Fast Charging
JuiceBox EVSE
Hi,
The App stopped updating my 2017 i3 +Rex since Oct. 17, 2021
I' ve deleted the App and made a new account using different email
but i couldn't get the token from the link in the activation email
I even reset the unit by pressing Power with Band buttons but nothing
has changed.
Any idea ?