No, but I WAS there hollering and shouting about their failure/refusal to do anything about my whooping tires. Everyone from the service tech to the shop foreman to the service manager drove my car, and everyone one of them was annoyed that I actually expected them to fix my car. If anyone wanted to harass me those folks were motivated!
As it shook out, I got another set of tires from my dealer, Century West and the car was immediately quiet. Unfortunately, after about 100 miles the noise began to return and got louder and louder. A few weeks later I got a flat on the right rear tire and in the course of getting it replaced, the tire shop recorded the build dates of my "new" tires: they were older than the ones that were taken off!
Century West replaced my early production tires with a known noise problem with another set of EARLIER production tires with a known noise problem! I assume that they ordered a set of NEW quiet tires to put on the shelf as spares while fobbing the old whooping ones off on me.
Is it any wonder that I am a cynic about BMW and most especially about their claim to be a "Premium"brand.......
Also, when I dropped off the car the Service Manager at Century West BMW took me aside and asked that I promise not to post online about his "generous offer to replace my tires as a Goodwill Gesture" because if I do "then everyone else will want new tires too". I went along with this, against my better judgement, since it seemed to be the only way to get my car fixed, but after learning of how they tried to trick me I consider that agreement to be null and void.